GPT-5.5 vs GPT-5.4 vs GPT-5.4 mini vs GPT-5.4 Nano vs GPT-5.3-Codex on label six support tickets
OpenAI models side by side on "Label six support tickets": GPT-5.4 Nano scores 10/10; GPT-5.4 Nano is the cheapest answer scoring 8+ at $0.15 per 1,000 runs. Outputs, checks, judge reasons, latency and cost.
The prompt every model received
System
You are a classifier. Use only the allowed labels. Reply with JSON only, no prose, no code fences.
User
Classify each ticket into exactly one label from this set: billing, bug, feature_request, account_access. Return a JSON object mapping ticket id to label.
t1: "I was invoiced for 12 seats but we only use 8."
t2: "The export button does nothing when the report has more than 1,000 rows."
t3: "Every time I open the dashboard on Safari the charts render blank."
t4: "It would be great if we could schedule reports to email weekly."
t5: "I reset my password twice and still cannot log in; it says my account is locked."
t6: "Can you add a dark mode to the mobile app?"
Rubric for the judge: All six tickets get the right label from the fixed set, returned as a compact JSON object with no commentary.
Side by side
Every cell is one OpenRouter call at temperature 0 with the prompt's token cap and reasoning effort "low" where the model supports it. Cost is usage × the catalogue rate in models.json. Quality is one judge call to anthropic/claude-haiku-4.5 against the prompt's rubric, cached per prompt version.
GPT-5.5
openai/gpt-5.5
10/10
Latency
339ms
Cost
$0.00238
Per 1,000
$2.38
176 in · 50 out (10 reasoning) · 1 words · checks 6/6
Judge: All six tickets are correctly classified into the specified labels with proper JSON formatting and no extraneous commentary.
Frequently asked
▸What does this prompt test?
Classify: All six tickets get the right label from the fixed set, returned as a compact JSON object with no commentary. The deterministic checks are json_valid, regex, regex, regex, regex, regex.
▸Which model should I pick for this task?
If the judge's bar of 8/10 is good enough for you, GPT-5.4 Nano at $0.15 per 1,000 runs. If you need the top score, GPT-5.4 Nano at $0.15 per 1,000 runs.
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