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Lesson 1 of 5 · 6 min read · Beginner

Rewrite an email, then summarise something long

Two jobs almost everyone has: turning a rough message into a polite one, and turning a long notice into three lines. Both work on a free account, and both take under two minutes.

In this lesson you will

  • Turn a rough draft into a clear, friendly email with one prompt
  • Compress a long piece of text into a fixed number of bullet points
  • Check both answers against a simple pass/fail rule

If you only ever use AI for two things, these are the two. Rewriting is where the model is at its most reliable, because you gave it the facts and it only has to change the tone. Summarising is the same trick in reverse: the facts are in the text, the model just has to choose which ones matter.

Win 1: rewrite an email

The mistake beginners make is asking for a rewrite without saying who it is for or what tone you want. Say both. Say the length. If there is one fact that must survive — a date, a number — say it must be in the first line.

Try it

Rewrite a rough message as a friendly professional email

Three free runs a day on the site key. Add your own key for unlimited runs.
  • Did it work? Friday is in the first sentence, it is under 100 words, and it did not invent a reason you never gave (a sick child, a system outage).
  • If not: add one line to the prompt — *"Do not add any reasons or details that are not in my message."* That single instruction fixes most rewrite problems.

Win 2: summarise something long

Ask for a number of bullets. Open-ended "summarise this" gets you a paragraph that is nearly as long as the original. Three bullets forces the model to choose, and choosing is the whole point of a summary.

Try it

Summarise a council notice in three bullets

Three free runs a day on the site key. Add your own key for unlimited runs.
  • Did it work? Three bullets, and the 30 September deadline survived. That deadline is the one thing in the notice that costs you money if you miss it, so it is the test.
  • If not: tell the model what matters — *"Prioritise anything with a deadline or a fee."* A summary is only good relative to what you care about.
Both wins use the same four ingredients. Leave one out and the answer wobbles.
IngredientRewriteSummarise
Who it is formy managera resident who has to act
Lengthunder 100 wordsexactly 3 bullets
What must survivethe Friday deadline, first sentenceevery date and action
What must not happenno invented excusesno dropped deadlines

Knowledge check

Your email rewrite came back with a line about "a family emergency" you never mentioned. What is the fix?

Lesson FAQ

Which AI is best for rewriting emails?

For a short email, any of ChatGPT, Claude or Gemini on a free account will do it well. Differences between them show up on long documents and specialised writing, not on a hundred-word email. Pick the one you already have.

Why did the summary drop something important?

Because you did not tell it what was important. A summary is a choice, and the model chooses on its own guess about what a typical reader wants. Say what matters — deadlines, costs, names — and it will keep those.

Can I paste a confidential email into an AI tool?

Treat anything you paste as sent to a third party. Remove names, account numbers and anything under a confidentiality agreement first, and check whether your employer has a policy. The rewrite works just as well with placeholders.

Finished reading?

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