Asking questions of a document is the safest kind of AI work, because the facts are on the page and the model only has to find them. It is also the kind most people never try, because the upload button is easy to miss and it is not obvious what to ask. This lesson fixes both.
Getting a document in: the three major tools
- 1
ChatGPT
Click the + (or paperclip) at the left of the message box and choose a file from your device or a connected drive. PDFs, Word files, spreadsheets and images all work. Free accounts can upload; the number of files and their size are limited, and the limit changes — check the vendor page.
- 2
Claude
Click the + in the message box, or drag the file straight onto the chat. PDFs, text, code and images are accepted. On a paid plan you can also put files in a Project so every chat in it can see them without re-uploading.
- 3
Gemini
Click the + in the prompt box to add a file from your device or Google Drive. A document that already lives in Drive is the easiest case — Gemini can open it directly. Free accounts can upload; larger or more numerous files need Google AI Pro.
- 4
Any tool, no upload
For a document under a few pages, select all, copy, and paste the text straight into the message with your question underneath. This works on every free tier and is what the try-it boxes in this course do.
Ask three specific questions
Vague questions get vague answers. "What does this say?" produces a summary you did not ask for. Ask what you actually need to know, one thing at a time, and ask for the section number so you can check.
Try it
Three questions about a set of hire terms
- Did it work? Three answers, each with a section number. Now do the check: find section 4 in the document and read the cancellation line yourself. Ten days is between 7 and 28, so 50 percent. If the model said that, it read the document. If it said something else, it guessed.
- The phrase that matters: *"using only the document below"*. Without it, a model may blend what the document says with what hall terms usually say — and you cannot tell which is which.
Knowledge check
You ask "what is the deposit?" and the model answers "$250, which is standard for community halls." The document says $200. What happened?